1. Purpose, Key Terms, and Principles

1.1. This Personal Data Protection Policy (hereinafter – the Policy) of UAB Ergolain (hereinafter – the Company) recognizes that personal data protection is important to our clients and other data subjects (hereinafter – the Data Subjects) and is committed to respecting and protecting the privacy of every data subject.

1.2. The purpose of the Policy is to define the main rules for personal data processing by the Company as a data controller, ensuring compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable legal acts.

1.3. The Policy applies when a person uses our services, submits an inquiry, gives consent to receive newsletters or marketing messages, and when visiting our website www.ergolain.lt (hereinafter – the Website). The Policy does not apply when using other companies’ websites or services, even if accessed via links on our Website.

1.4. For questions regarding this Policy or the processing of your personal data, please contact: vilnius@ergolain.lt.

1.5. The terms used in this Policy correspond to the definitions provided in the GDPR and the Law on Legal Protection of Personal Data of the Republic of Lithuania.

1.6. When processing personal data, we follow these principles: lawfulness, fairness, and transparency; purpose limitation; data minimization; accuracy; storage limitation; integrity and confidentiality; accountability.

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2. Collection, Processing, and Storage of Personal Data

2.1. We collect personal data only on a lawful basis and only to the extent necessary for:

• administering inquiries and communicating with potential clients (reviewing received inquiries, providing responses, preparing offers);

• direct marketing purposes (with explicit consent);

• other lawful and pre-defined purposes.

2.2. The data processed may include: first name, last name, email address, phone number, position / represented company, inquiry content, communication history, and technical data related to visits on the Website (IP address, browser type, device, login time, etc., when necessary for Website functionality or analytics).

2.3. The Company implements and regularly updates appropriate organizational and technical security measures that help protect personal data from accidental or unlawful destruction, alteration, disclosure, as well as from any other unlawful processing.

Any personal data you provide, including your name, surname, email address, and any other submitted information, may be processed by the Company or by contracted service providers such as email service providers, data centers, storage facilities, or other IT infrastructure service providers for the purposes of maintaining IT system security, and ensuring business operations with clients, suppliers, and other business partners, while ensuring that the data is properly protected and not lost due to a security breach.

2.4. Data may be processed by Company employees and trusted data processors with whom confidentiality and data processing agreements have been signed.

2.5. By submitting your data, you agree that it may be collected, organized, used, and processed for the purposes specified in this Policy.

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3. Direct Marketing

3.1. With your consent, we send newsletters and information about our products, services, and events.

3.2. You can withdraw your consent at any time by clicking the unsubscribe link in the email or by writing to vilnius@ergolain.lt.

3.3. We use the Mailerlite platform for direct marketing purposes.

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4. Cookies

4.1. To ensure proper functioning of the Website and to improve browsing experience, we use cookies.

4.2. The cookies used on our Website include:

• Necessary – enable core Website functions (navigation, access to secure areas). The Website cannot function properly without them.

• Preference – remember your settings (e.g., language, region).

• Statistics – help us understand how visitors use the Website by collecting and reporting information anonymously (e.g., Google Analytics).

• Marketing – used to display more relevant advertisements across various platforms (e.g., Facebook Pixel, Google Ads).

• Unclassified – cookies that are currently being categorized together with their providers.

4.3. You can manage cookies through your browser settings. If you delete or block cookies, some parts of the Website may not function properly.

4.4. Detailed list of cookies used:

Category	Cookie Name	Purpose	Duration	Provider
Necessary	moove_gdpr_popup	Saves user cookie preferences	1 year	ergolain.lt
	fav	Saves products in the “favorites” list	1 year	ergolain.lt
	VISITOR_INFO1_LIVE	Determines YouTube player type for embedded videos	6 months	youtube.com
	YSC	Ensures proper playback of YouTube videos on the website	Session	youtube.com
Preference	wp-wpml_current_language	Saves user-selected website language	1 day	ergolain.lt
Statistics	_ga	Identifies unique visitors and counts visits (Google Analytics)	2 years	ergolain.lt
	_gid	Tracks user actions on the website and helps generate reports	1 day	ergolain.lt
	_gat	Limits the request rate for high-traffic websites	1 minute	ergolain.lt
	NID	Used for Google session identification	2 years	google.com
Marketing	_fbp	Used by Facebook to deliver targeted advertising	3 months	facebook.com
	IDE	DoubleClick cookie recording user actions after viewing ads	1 year	doubleclick.net
	test_cookie	Tests if the browser supports cookies (DoubleClick)	15 minutes	doubleclick.net
	__Secure-3PSIDCC	Targeted advertising based on browsing habits	2 years	google.com
	__Secure-3PSID	Targeted advertising based on browsing habits	2 years	google.com
	__Secure-3PAPISID	Targeted advertising based on browsing habits	2 years	google.com
	_gat_gtag_UA_XXXXX	Used for conversion tracking via Google Ads	Session	ergolain.lt
Unclassified	–	Cookies whose purpose is still being determined	–	–

 

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5. Personal Data Retention Periods

• For inquiry administration – up to 10 years from the last communication with the individual;

• For direct marketing – up to 5 years from the date of consent or until the consent is withdrawn;

• For technical cookie data – as specified in this Cookie Policy.

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6. Data Subject Rights

You have the right to:

• access and receive a copy of your personal data processed by the Company;

• request correction of inaccurate or incomplete data;

• request deletion of data when applicable under GDPR conditions (“right to be forgotten”);

• restrict data processing in cases provided by law;

• object to data processing when it is based on legitimate interest;

• exercise your right to data portability.

You can exercise these rights by submitting a request via email: vilnius@ergolain.lt.

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7. Third-Party Services and Links

7.1. The Website may contain links to third-party websites or social networks (e.g., LinkedIn, Facebook). When using these services, the respective third parties’ privacy policies apply.

7.2. The content we publish on social networks and any data you provide (e.g., messages, “Like”, “Follow”) are managed by the respective social network operators according to their rules.

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8. Final Provisions and Contact Information

8.1. The Company applies organizational and technical measures to protect personal data and grants access only to employees who need the data to perform their work functions.

8.2. The Company reserves the right to amend this Policy. The updated version will be published on the Website.

Data Controller:
UAB Ergolain
Registered address: Konstitucijos pr. 29-1, LT-08105 Vilnius
Company code: 126125058
Email: vilnius@ergolain.lt